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Terms

You can purchase the products of LLC "Pharmaceutical Company "Vertex" in the pharmacies of your city!

In addition, you can order your desired product on our site.

Sequence of purchases of our products:

  • You choose the drug in our online store.
  • Make a request.
  • Our specialist will contact you to confirm your order and clarify any details, clarifies wishes on the delivery of products in your locality and inform you about the conditions of delivery, and sends you an invoice for payment, if necessary.
  • You pay the bill the following methods.
  • After receiving the money to our account, we will, within three days will send you products.
  • In case of sending products through the branch UkrPost payment is COD.

Order our products in the following ways:

   
1. Checkout directly on our site.
   
2. Write a letter to the address of our company: Ukraine, 61024, Kharkiv, Str. Chernyshevsky, 13, Business Centre "Lira", 4 th Floor, Suite 403.
   
3. Send an e-mail (E-mail): info@vertex.ua , contact@vertex.ua
   
4. Call the hotline 0-800-50-22-36 (Toll-free from landline phones in Ukraine) or on the number most convenient for you mobile operator: MTC (099-777-82-19), KYIVSTAR (098-451-68 -55), LIFE (093-763-77-44)
   
5. Call (or fax) by phone / fax: (057) 752-30-26

      
When ordering you must specify your name, name, address and phone number.

      Payment

      
We offer several forms of payment:

      
1. COD

      
According to Ukrainian products can be delivered Ukrpochtoy, COD. When the order arrives at your post office, you will be notified and you will need to come up with your passport at the post office to pick it up. Officer-mail asks you to pay the cost of your order and delivery costs in the amount of existing postal rates. Clarify delivery times and delivery costs you can get from our expert.

      
2. Bank transfer

      
You can transfer money for your order, bank transfer to bank account. To do this you need to come to any bank in Ukraine and to fill a receipt for payment. The receipt you provide our details (below), your data (name and identification number) and the amount contributed. This amount is added bank fee (about 1%) for the transfer of money. To clarify the amount of commission you can contact our specialist. You give the completed receipt to the cashier of the bank and pay them. Money is received in our account within three banking days.

      
Privatbank
      
Ltd. "Pharmaceutical Company "Vertex"
      
OKPO 31062507
      
a / c 26005060383402 to HGRU PJSC CB "Privatbank"
      
bank code (MFO) 351533

      
If you have any difficulties with payment, please let us know and we will find a compromise solution.


      
Delivery

      
Delivery of products is produced in several ways listed below.

      
The cost and delivery time depends on the shipping method and distance of your settlement from the city of Kharkiv. After receiving the order, our expert will clarify your wishes for the delivery, the shipping cost to your region and contact you to confirm shipment of order. Delivery is made by the Customer.

      
No deliveries on weekends and holidays.

      
Delivery by courier service anywhere in the world (DCC, DHL, TNT, new mail and other courier delivery service)

      
After paying the bill, the courier will contact you by telephone to clarify the location and time of product delivery.

      
Ships Ukrpochtoy

      
This kind of delivery is valid for all regions of Ukraine (parcel is delivered to any location in Ukraine). When the parcel will be delivered at your post office, you will be notified. After that you should go to the post office with your passport and pick it up. Do not forget when ordering to specify the post office (zip code), to which should come premise.

      
Better to buy a parcel in the next few days after you receive the notification because for every day the mail storage will charge extra money.

      
Shelf life parcels at the post office is 30 calendar days.

      
Delivery time ranges from 3 to 10 days after reservation.

      
The cost of shipping a parcel at your post office, you can learn from our expert.

      
Ships from offices networks Autolux, SAT, Night Express, Discover and other mail.

      
Transport companies delivered only orders paid for 100% prepayment.

      
Sending is carried out within 3-5 business days after payment. After sending a parcel, we will issue a baggage declaration and date of arrival of parcels in your locality. Upon delivery the Customer must have a passport and know the number of the declaration. Making kept free for only one day (sometimes two) of their arrival, for each subsequent day the carrier will charge money for safekeeping. Service carrier to deliver a parcel you pay on the spot, when it is received. The cost of this service, you can check with your specialist.

      
If you have any questions, please contact us. We will be glad to help you!